Cancellation Policy

Introduction

The Cancellation Policy ("Policy") governs the procedures and conditions under which users may cancel their accounts, subscriptions, or transactions on the PaperFX platform ("Platform"). By using the Platform, you agree to the terms outlined in this Policy.

1. Account Cancellation

Users may cancel their accounts at any time by submitting a written request via the "Support" section on the Platform or by emailing our support team. Account cancellations are subject to the following conditions:

• All pending trades must be closed prior to requesting cancellation.
• Outstanding fees, charges, or negative balances must be cleared.
• Account cancellations are processed within 5 business days of receiving the request.

2. Subscription Cancellation

If users have subscribed to premium services or tools on PaperFX, cancellations must be requested at least 24 hours before the next billing cycle to avoid charges.

Refund Policy for Subscriptions: Refunds are not provided for partially used subscription periods. If eligible, users may request refunds for billing errors or technical issues preventing service access.

3. Transaction Reversals

Transactions executed on the Platform are final and cannot be reversed once confirmed. Users must review their orders carefully before submission. In cases of technical errors or disputes, users may contact the support team for assistance.

4. Force Majeure

Cancellations or refunds may be delayed or denied due to events beyond PaperFX's control, such as natural disasters, regulatory changes, or market disruptions.

5. PaperFX's Right to Cancel

PaperFX reserves the right to cancel user accounts or transactions under the following circumstances:

• Suspected fraudulent activity or violation of platform policies.
• Regulatory or legal requirements necessitating account termination.
• Technical errors that compromise trade execution or account management.

6. Notification of Cancellation

Users will be notified of cancellations or terminations via their registered email. Refunds or account closures, if applicable, will follow the timelines outlined in this Policy.

7. Amendments to the Policy

PaperFX may revise this Cancellation Policy at its discretion. Users will be notified of significant changes, and continued use of the Platform constitutes acceptance of the updated Policy.

For further clarification or to initiate a cancellation, please contact our support team through the "Support" section or email us at info@logiclump.com.